Install HP Standard 101/102-Key or Microsoft Natural PS/2 Keyboard for Hotkey Support driver for Windows 10 x64, or download DriverPack Solution software for automatic driver installation and update. 2 Switch on your new keyboard hardware. 3 Right click on the My computer icon and push Properties tab then. Choose Hardware tab. Click on Device Manager button. 4 Find your Standard 101/102-Key or Microsoft Natural PS/2 Keyboard for HP Hotkey Support device in the list and press double click on the keyboard device. Click Reinstall driver button.
Outdated or Corrupted drivers:5/16
Device/Driver | Status | Status Description | Updated By Scanner |
Motherboards | |||
Intel(R) 5000 Series Chipset FBD Registers - 25F6 | Up To Date and Functioning | ||
Mice And Touchpads | |||
Microsoft MICROSOFT SERIAL MOUSE 2.1A | Up To Date and Functioning | ||
Usb Devices | |||
Intel Pont ISA standard PCI | Up To Date and Functioning | ||
Sound Cards And Media Devices | |||
AVerMedia AVerMedia A350 MiniCard Hybrid ATSC TV | Corrupted By Standard Ps 2 Keyboard | ||
Network Cards | |||
ASIX ASIX AX88772 USB2.0 to Fast Ethernet Adapter | Up To Date and Functioning | ||
Keyboards | |||
Microsoft HID Keyboard | Up To Date and Functioning | ||
Hard Disk Controller | |||
USB Compliance USB Mass Storage Device | Up To Date and Functioning | ||
Others | |||
Nokia Nokia USB LCIF | Up To Date and Functioning | ||
Logicool Logitech Driver Interface | Outdated | ||
Intel(R) Graphics Chipset (KCH) Driver | Outdated | ||
Cameras, Webcams And Scanners | |||
Canon Canon MG5300 series | Corrupted By Standard Ps 2 Keyboard | ||
Video Cards | |||
NVIDIA NVIDIA GeForce FX 5200 | Up To Date and Functioning | ||
Input Devices | |||
Logitech USB Input Device | Up To Date and Functioning | ||
Port Devices | |||
hspa Modem Application2 port (COM5) | Up To Date and Functioning | ||
Monitors | |||
Sony Digital Flat Panel (1024x768) | Up To Date and Functioning | ||
Mobile Phones And Portable Devices | |||
Acer NOKIA | Outdated |
One more thing we can try.
in search type regedit, double click Regedit
go to
HKEY Local Machine
System
Current Control Set
Services
i8042
Double click default and change value data to 1
Close Regedit and reboot.
Cross your fingers
Thanks for your persistence on trying to help me with this issue, philetus. I tried this and still no dice (remembered to cross my fingers and everything)!
Is this information useful to you at all?
Device ACPI1025087F4&18792dad&0 had a problem starting.
Driver Name: keyboard.inf
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Service: i8042prt
Lower Filters:
Upper Filters:
Problem: 0xA
Status: 0x0
Thanks for the info. Microsoft support had me try that as well with no result (though I'll try it again for good measure). At this point they are telling me it's my responsibility to get the drivers from Acer. So, I'll get back in touch with Acer support and see if I can gain any headway. Of course any new suggestions are always welcome. I didn't quite expect getting a new laptop to become a full-time job!
Go to device Manager, Windows key+x
Click on Keyboard
Double click Standard PS/2 Keyboard,Details tab, Change the Property drop down menu to
Hardware IDs and copy the first line.
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Use this to search for a driver.
I've got the first line and am searching for drivers but so far no luck. I contacted both Microsoft and Acer support today. Microsoft says I need to get the drivers from Acer. The Level 1 Acer support technician says I need to call back when a Level 2 technician is available. So, I'll be calling again tomorrow. Define upload and download speed.